About the Role
At Firewood Rice Nigeria, we don't just serve meals—we serve memories. With a deep-rooted love for authentic Nigerian dishes, we've built a brand that delivers comfort, flavor, and joy to our customers across Lagos. Our energetic team is the secret sauce behind our success, and we're growing fast! If you love food, innovation, and working in a vibrant, forward-thinking environment, we want you on our team as our next Quality Assurance Lead.
Key Responsibilities- Develop, implement, and maintain quality assurance protocols and procedures across all kitchen and production operations.
- Ensure strict compliance with Nigerian food safety standards, regulations, and industry certifications.
- Oversee daily quality control processes to ensure the highest standards are met for all raw materials, in-process products, and finished goods.
- Lead, train, and mentor the QA team to foster a culture of uncompromising quality and continuous improvement.
- Conduct regular facility and product inspections to identify, test, and resolve potential quality issues proactively.
- Maintain detailed records of inspections, laboratory tests, and quality control activities for regulatory compliance.
- Prepare and present comprehensive quality reports to senior management, highlighting key metrics and actionable insights.
- Investigate customer feedback and complaints related to product quality, swiftly implementing effective corrective actions.
- Collaborate closely with production, supply chain, and R&D teams to optimize operational efficiency and exceed customer expectations.
- HND or BSc in Food Science, Hospitality Management, Catering, or a related field.
- 2 to 4 years of proven experience in kitchen operations, food production, or quality control within a fast-paced food service environment.
- Deep working knowledge of local food safety regulations, hygiene standards, and quality assurance best practices.
- Strong leadership, strategic planning, and analytical reporting skills.
- Exceptional ability to thrive under pressure and manage tight production timelines in Lagos.
- Competitive salary and performance-based bonuses.
- Health insurance coverage and wellness benefits.
- Free daily meals featuring our delicious, authentic Nigerian cuisine.
- Opportunities for rapid career growth within a fast-expanding culinary brand.