About the Role
Oceanic Health Management Limited is a leading healthcare insurance provider in Nigeria, renowned for leveraging advanced technology to deliver exceptional HMO services across diverse industries. We are currently seeking a dynamic and results-driven Provider Manager to join our growing team in Lagos and strengthen our healthcare provider network.
Key Responsibilities- Manage and nurture productive relationships with healthcare providers, including hospitals, clinics, and pharmacies within the assigned territory.
- Monitor provider performance, service quality, and adherence to agreed service standards and contractual obligations.
- Conduct regular provider visits, facilitate engagement activities, and promptly resolve any operational concerns.
- Support seamless provider onboarding, credentialing, and documentation processes.
- Collaborate cross-functionally with medical operations, claims, and customer service teams to enhance member experience.
- Identify strategic opportunities for performance improvement and prepare comprehensive reports on provider activities.
- Possession of an MBBS, B.NSc., or Registered Nurse degree.
- Minimum of 2 years of relevant experience in healthcare, HMO operations, or provider management.
- Strong knowledge of healthcare service delivery in Nigeria with excellent communication skills.
- Demonstrated proficiency in negotiation, conflict resolution, and data-driven reporting.
- Flexibility and willingness to travel within the assigned territory when required.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and career advancement within the HMO sector.
- A collaborative and technology-driven work environment in Lagos.