Protection of Family Links Field Officer 2

ICRC - International Committee of the Red Cross | Abuja, Nigeria

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About the Role

The International Committee of the Red Cross (ICRC) is seeking a dedicated Protection of Family Links Field Officer 2 to join our humanitarian team in Nigeria. In this vital role, you will support the implementation and monitoring of restoring family links activities, ensuring beneficiaries receive compassionate and effective assistance during armed conflicts and emergencies.

Key Responsibilities
  • Provide information regarding missing persons files and contribute to synthesizing complex contextual problems.
  • Monitor government policies, guidelines, and media reports concerning missing persons in Nigeria to support advocacy and institutional development.
  • Review Protection of Family Links (PFL) cases, perform basic database updates, and make tagging recommendations to the data team.
  • Receive visitors and phone inquiries from beneficiaries, offering appropriate guidance and routing information to relevant teams.
  • Interpret accurately between English and Hausa during meetings with families of the missing.
  • Support family reunifications in the Lake Chad region, including drafting handover and donation certificates.
  • Manage administrative tasks such as filing Red Cross messages, raising supply requests, and maintaining regular contact with sub-structure colleagues.
Qualifications
  • University degree in social work or social sciences.
  • Minimum of 3 years of professional experience in a similar humanitarian or social field.
  • Fluency in written and spoken English and Hausa; knowledge of additional local languages is an advantage.
  • Proficiency in standard office software including Microsoft Word, Excel, and PowerPoint.
  • Deep understanding of local cultural nuances and the geographically assigned area in Nigeria.
  • Valid work permit for employment in Nigeria.
Benefits
  • Rewarding career in a multicultural, mission-driven humanitarian environment.
  • Competitive compensation package featuring medical insurance and ICRC pension plan.
  • Continuous professional development through robust in-house training opportunities.
  • Full-time, fixed-term contract of 1 year with potential for renewal.
  • Opportunity to join an ICRC talent pool for future international and domestic assignments.

Skills

Restoring Family Links Social Work Case Management Translation Data Monitoring Community Outreach Reporting
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