About the Role
Elonatech Nigeria Limited is a diversified technology solutions company committed to delivering excellence in IT services. We are currently seeking a skilled, resourceful, and technically competent Printer Repair & IT Support Technician to join our dynamic technical operations team in Nigeria. The successful candidate will play a critical role in diagnosing, repairing, and maintaining a wide range of office equipment while providing top-tier IT technical support to our growing corporate clientele.
Key Responsibilities- Diagnose, troubleshoot, and repair laser, inkjet, and multifunction printers from leading brands including HP, Canon, Epson, and Brother.
- Perform comprehensive preventive and corrective maintenance on office printers, photocopiers, and related peripherals.
- Install, configure, and commission printing hardware, ensuring seamless network connectivity and proper driver setup.
- Provide dependable computer hardware and software support, including desktop and laptop repairs, operating system installations, and component upgrades.
- Assist with basic LAN, Wi-Fi configuration, and shared network printing environments to ensure uninterrupted office operations.
- Respond promptly to client service requests, manage technical complaints, and maintain accurate repair and inventory documentation.
- Minimum of an OND, HND, or Bachelor's degree in Computer Engineering, Electrical/Electronic Engineering, Computer Science, or Information Technology.
- At least 2 years of proven, hands-on technical experience in printer servicing, hardware maintenance, and IT support.
- Strong working knowledge of networking principles, IP configurations, and network printing solutions.
- Demonstrated ability to diagnose complex technical faults, execute component replacements, and work independently in the field.
- Excellent communication, problem-solving, and documentation skills with a strong customer-first mentality.
- Willingness to undertake field assignments and client visits across corporate locations.
- Full-time employment opportunity within a reputable and growing technology firm.
- Exposure to diverse corporate IT infrastructures and complex technical service projects.
- Opportunities for professional development, technical skills enhancement, and career growth.
- Out-of-station transport allowances and competitive field support benefits.