Outsourcing Operations / Workforce Management Manager

About the Role

Hodskey Consultants Limited, a leading management training and consulting institution in Nigeria, is seeking a dynamic Outsourcing Operations / Workforce Management Manager. In this pivotal role, you will lead the delivery of our outsourcing and workforce solutions, ensuring that deployed personnel excel in performance, compliance standards are strictly maintained, and client relationships continue to thrive and expand.

• Lead day-to-day delivery of outsourcing and workforce contracts to agreed service level agreements (SLAs).
• Act as the primary operational contact for clients, conducting regular reviews and resolving concerns promptly.
• Forecast client staffing needs, overseeing sourcing, screening, onboarding, and seamless workforce deployment.
• Ensure total compliance with Nigerian labor laws, statutory obligations, and client contract terms.
• Provide accurate payroll inputs, support timely client invoicing, and monitor contract margins for cost control.
• Lead, coach, and develop the operations team, site supervisors, and deployed personnel.

• Bachelor's degree in Business Administration, Human Resources, Management, or a related field.
• Minimum of 5-7 years of proven experience in outsourcing operations, workforce management, or HR operations in Nigeria.
• In-depth knowledge of Nigerian labor laws, statutory tax, pension, and employee compensation regulations.
• Strong leadership, stakeholder management, and analytical skills.
• Exceptional problem-solving abilities with a keen eye for operational efficiency and risk management.

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and staff welfare programs.
• Opportunities for professional development within a top-tier consulting firm.
• Dynamic and collaborative work environment.

Skills