Operations Officer

About the Role

Electra Global Logistics Limited is a premier logistics and freight forwarding company headquartered in Lagos, Nigeria, providing intelligent infrastructure for businesses across the energy, pharmaceuticals, and manufacturing sectors. We are currently seeking a dynamic and proactive Operations Officer to join our high-performing team and drive the seamless execution of our daily supply chain and freight activities.

• Coordinate daily logistics activities including shipment processing, documentation, and real-time tracking.
• Manage import and export handling processes, ensuring high accuracy and strict timeliness.
• Prepare, verify, and process shipping documents, customs paperwork, and regulatory requirements.
• Liaise seamlessly with shipping lines, regulatory authorities, and internal teams to facilitate smooth operations.
• Monitor shipment progress proactively and resolve any transit delays or supply chain disruptions promptly.
• Maintain immaculate operational records and update digital logistics tracking systems efficiently.
• Identify process bottlenecks and recommend workflow improvements to boost overall efficiency.
• Ensure strict compliance with safety regulations, legal requirements, and company policies.

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 1 to 3 years of proven experience in logistics operations, freight forwarding, or import/export handling in Nigeria.
• Practical knowledge of shipping documentation, Nigerian customs clearance, and regulatory procedures.
• Strong understanding of air and sea freight operational processes.
• Exceptional attention to detail in documentation, data entry, and record-keeping.
• Proficiency in logistics tracking tools, MS Office, and modern operational software.

• Competitive salary with performance-based incentives.
• Comprehensive health insurance coverage.
• Opportunities for professional development and career advancement in supply chain management.
• A collaborative, fast-paced work environment in the heart of Lagos.

Skills