About the Role
Above Lifestyle is a premier destination that blends fine dining, upscale nightlife, and sophisticated leisure into one unforgettable experience. From our elegant a la carte restaurant to our stylish lounge, vibrant nightclub, and curated bar, every element is crafted for guests who appreciate the finer things. We are currently looking for a detail-oriented and energetic Operations Officer to join our growing team in Nigeria and help maintain our high standards of excellence.
Key Responsibilities- Oversee daily operational activities across the restaurant, lounge, bar, and nightclub to ensure seamless service delivery.
- Coordinate staff schedules, monitor attendance, and ensure optimal workforce deployment during peak hours.
- Manage inventory levels, oversee stock counts, and liaise with suppliers to guarantee the availability of necessary items.
- Monitor quality control standards regarding guest service, hygiene, safety protocols, and facility maintenance.
- Resolve customer complaints promptly and professionally, turning challenges into positive brand experiences.
- Prepare daily, weekly, and monthly operational reports for management review.
- Minimum of a Bachelor's degree or equivalent in Business Administration, Hospitality Management, or a related field.
- Proven working experience as an Operations Officer or in a similar operational role, preferably within the hospitality or entertainment industry.
- Strong organizational, problem-solving, and multitasking abilities.
- Excellent communication and interpersonal skills with a guest-first mindset.
- Ability to thrive in a fast-paced, high-pressure environment and work flexible hours including nights and weekends.
- Proficiency in using basic office software and inventory management tools.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within the luxury hospitality sector.
- Dynamic, vibrant, and supportive work environment.
- Staff meals and other attractive company perks.