About the Role
Elvaridah, a premier Business Development Company, is looking for a dynamic and results-driven Operations Manager on behalf of our client in the wellness industry. In this role, you will be the backbone of a bustling spa and salon, ensuring seamless daily operations, exceptional customer service, and a motivating work environment for our talented team. If you possess a strong background in hospitality or wellness operations and a passion for excellence, we want to hear from you.
Key Responsibilities- Oversee the daily operations of the spa and salon to ensure efficient and seamless service delivery.
- Supervise, coordinate, and schedule front desk staff, therapists, beauticians, and stylists.
- Monitor service quality, maintain high professional standards, and resolve customer issues promptly.
- Maintain accurate inventory records, conduct regular stock checks, and manage product usage.
- Track daily sales, support revenue-generating initiatives, and prepare comprehensive operational reports.
- Ensure the facility maintains strict hygiene, safety, and aesthetic standards at all times.
- Minimum of 3 years of experience in operations management within a spa, salon, wellness, hospitality, or customer-facing business.
- Bachelor's degree or HND in Business Administration, Management, Hospitality, or a related field.
- Proven track record of effective team management and daily business operations.
- Strong problem-solving abilities with exceptional attention to detail.
- Proficiency in Microsoft Office, Google Workspace, and basic business management software.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and career advancement.
- A vibrant, supportive, and professional working environment.