About the Role
Imperial Homes Mortgage Bank Limited is a leading mortgage bank duly licensed by the Central Bank of Nigeria to provide exceptional mortgage banking and related financial services. Originally established with a strong heritage, we are committed to leveraging cutting-edge technology to deliver seamless financial solutions. We are currently seeking a dedicated and proactive Network & Infrastructure Support professional to join our dynamic IT team in Nigeria and ensure the uninterrupted availability of our core technological infrastructure.
Key Responsibilities- Provide day-to-day technical support for network, hardware, and infrastructure issues across all departments.
- Monitor and maintain LAN/WAN, Wi-Fi networks, servers, and critical network devices to ensure optimal performance.
- Troubleshoot connectivity, system, and hardware-related issues promptly to minimize operational downtime.
- Assist with network configuration, hardware installations, system upgrades, and routine maintenance activities.
- Support user access management, IT security protocols, data backups, and overall system availability.
- Maintain accurate and up-to-date documentation and records of IT assets, service incidents, and maintenance activities.
- Escalate complex technical issues to appropriate second-tier support or management when necessary.
- Bachelor's degree or HND in Computer Science, Information Technology, or a related technical discipline.
- Minimum of 4 years of proven hands-on experience in network administration and infrastructure support.
- Strong working knowledge of networking concepts, TCP/IP protocols, LAN/WAN setup, Wi-Fi, and advanced troubleshooting.
- Familiarity with Windows server environments, core network devices, and standard IT support tools.
- Relevant professional certifications such as CCNA, CompTIA Network+, or Microsoft certifications will be a distinct advantage.
- Competitive salary package with regular performance reviews.
- Comprehensive health insurance coverage for employee and family.
- Opportunities for professional development and industry certification support.
- Dynamic, collaborative, and growth-oriented work environment in the banking sector.
Skills
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