About the Role
VFD Group is an innovative alternative financial services holding company transforming Nigeria's informal financial sector. We are currently looking for a strategic and results-driven Merchant Acquisition Manager to drive the acquisition, onboarding, and growth of merchants on our payments ecosystem. In this pivotal role, you will ensure the rapid adoption of POS terminals, digital payment channels, and value-added services across high-potential business clusters, ultimately contributing to our mission of bridging the financial divide for individuals and small businesses.
Key Responsibilities- Develop and execute a data-driven merchant acquisition plan to onboard high-value businesses, including SMEs, retailers, and FMCG distributors.
- Identify and prioritize high-traffic merchant clusters such as markets, transport hubs, and shopping complexes across Nigeria.
- Recruit, train, and manage a high-performing team of 50+ field agents and Direct Sales Agents (DSAs).
- Set daily and weekly KPIs for agents and track delivery against aggressive volume and revenue targets.
- Drive the adoption of cross-selling opportunities, including loans, deposits, and insurance products through the merchant base.
- Monitor transaction volumes, ensure full KYC compliance, and lead the reactivation of dormant merchant accounts to guarantee strong retention.
- Bachelor’s degree in Business Administration, Marketing, Finance, Economics, or a related field; an MBA or relevant professional certification is an advantage.
- Minimum of 5 years of proven experience in merchant acquisition, agency banking, or fintech/payments sales within the Nigerian market.
- Demonstrated record of managing 50+ field agents and delivering high-volume monthly targets.
- Strong track record of closing partnership or bulk deployment deals with corporate clients and aggregators.
- Familiarity with agent network liquidity management and deep knowledge of the fintech landscape.
- Competitive salary with attractive performance-based bonuses and incentives.
- Comprehensive health insurance and wellness coverage.
- Opportunities for rapid career advancement within a leading financial services group.
- Dynamic, collaborative, and innovative work environment.