About the Role
TeamAce Limited is dedicated to helping businesses thrive by providing the right people, processes, and technological insights. We are currently looking for a results-driven Market Relationship Officer to join our vibrant team in Nigeria. In this field-based role, you will play a crucial part in expanding our financial services footprint by engaging directly with traders, market associations, and small business owners to promote our tailored loan products.
Key Responsibilities- Identify and acquire prospective customers through daily field visits, referrals, and active engagement with traders, market associations, and SMEs.
- Promote, market, and sell the institution’s loan products to eligible business owners and merchants.
- Build, nurture, and maintain strong, lasting relationships with key market leaders and small business owners.
- Generate quality leads, assess customer business activities and repayment capacities, and facilitate loan application and disbursement processes.
- Manage assigned customer portfolios, maintain regular communication with borrowers, and monitor portfolio health.
- Follow up strictly on repayment schedules, support collection efforts, and escalate overdue payments appropriately.
- Identify strategic opportunities for repeat business, customer retention, referrals, and overall portfolio growth.
- Maintain accurate and up-to-date records of all sales activities, customer information, and performance reports.
- Meet and consistently exceed daily field activity and monthly sales targets while strictly adhering to organizational policies.
- Minimum of an OND qualification or equivalent relevant professional experience.
- 1 to 2 years of proven experience in field sales, preferably within microfinance, fintech lending, loan products, or related financial services.
- Solid understanding of the assigned local market with pre-established relationships among traders, merchants, and SMEs.
- Exceptional customer acquisition, sales, negotiation, and relationship management skills.
- Demonstrated ability to work independently and thrive in a fast-paced, target-driven field environment.
- Strong interpersonal and communication skills with meticulous attention to detail for accurate record-keeping.
- Competitive base salary with attractive performance-based commission structures.
- Comprehensive health insurance coverage and other staff welfare benefits.
- Dynamic, collaborative work culture that fosters rapid professional growth and career advancement.
- Continuous training and mentorship from experienced industry leaders.