About the Role
Whip Smart Service Providers Limited is seeking a dedicated and proactive Manager to oversee daily operations at our Lekki beauty business location. In this role, you will be instrumental in maintaining our high standards of service, driving operational efficiency, and ensuring a welcoming environment for both clients and staff.
Key Responsibilities- Distribute and coordinate daily jobs among stylists to ensure a seamless and efficient workflow.
- Supervise staff performance, ensuring assigned duties are completed effectively and on schedule.
- Manage customer relationships, addressing enquiries, requests, and complaints with utmost professionalism.
- Maintain accurate stock records, monitor product availability, and handle inventory management.
- Coordinate basic logistics to ensure timely movement and delivery of required items.
- Ensure the workplace remains clean, organized, and fully compliant with safety and operational standards.
- Provide regular, detailed updates to management regarding staff activities, stock levels, and general operations.
- Minimum of an OND or BSc in a relevant field.
- Previous experience in a managerial, supervisory, beauty, salon, retail, or customer service role.
- Strong organizational, administrative, and multitasking skills.
- Exceptional customer service and interpersonal communication abilities.
- Basic computer literacy for maintaining records, files, and inventory documentation.
- Ability to work independently with minimal supervision and exercise sound judgment.
- Competitive monthly salary ranging from ₦250,000 to ₦300,000.
- Opportunity to lead and grow within a reputable and expanding service provider company.
- Dynamic and professional work environment in Lekki, Lagos.