About the Role
Stanbic IBTC Holdings PLC is looking for a dynamic and results-driven professional to join our team as the Lead, Business Process Management Optimisation & Analysis. In this critical role, you will be responsible for defining change needs, designing high-value solutions, and optimizing business processes to support our strategic objectives in Nigeria's leading financial services group.
Key Responsibilities- Define needs and rationale for change, recommending and designing solutions that deliver measurable value to stakeholders.
- Identify business opportunities, conduct feasibility studies, and develop comprehensive plans for market expansion and future product development.
- Write project scopes, functional specifications, and accurately estimate project costs, risks, and assumptions.
- Manage timescales and resource requirements to ensure the successful completion of each development phase.
- Evaluate business processes, anticipate requirements, uncover areas for improvement, and implement robust solutions.
- Lead ongoing reviews of business processes and develop cutting-edge optimization strategies.
- Identify and define tactical operational performance metrics geared towards meeting country objectives by analyzing existing gaps.
- Collaborate cross-functionally to ensure best practices and standardized approaches are consistently followed.
- Provide accurate and timely Management Information Systems (MIS) reports to enable informed strategic decision-making.
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- Professional certifications such as Lean Six Sigma (Green or Black Belt) or CBAP are strongly preferred.
- 5 to 7 years of relevant experience in managing complex operations, ideally within the financial services sector.
- Demonstrated expertise in process and project management methodologies.
- Strong behavioural competencies including data interpretation, decision making, and practical problem-solving approaches.
- Competitive salary package commensurate with industry standards.
- Comprehensive medical and health insurance coverage.
- Opportunities for professional development and continuous learning.
- Dynamic and collaborative work environment within a leading African financial institution.