About the Role
The Smackers Limited, renowned for our flagship brand The Place Restaurant, is seeking a dedicated and tech-savvy Junior IT Support specialist to join our growing team in Lagos, Nigeria. In this role, you will play a vital part in ensuring the seamless daily operation of our computer systems, networks, and technical infrastructure. If you are passionate about technology, possess a strong problem-solving mindset, and are eager to grow your career within a fast-paced hospitality environment, we want to hear from you.
Key Responsibilities- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks to ensure optimal performance.
- Responding in a timely manner to service issues and requests from staff across the company.
- Providing reliable technical support and troubleshooting hardware and software failures.
- Setting up new user accounts on platforms including Microsoft Exchange and Microsoft Dynamics NAV.
- Repairing and replacing IT equipment as necessary and testing new technology solutions.
- OND in Computer Science or a related technical discipline.
- Minimum of 1 year of basic IT support experience in a professional setting.
- Strong working knowledge of computer systems, networks, and software trends.
- Exceptional organizational skills with a logical thought process and strict adherence to deadlines.
- Ability to work well with people and willingness to occasionally work unsociable hours.
- Prior knowledge of Microsoft Navision is a distinct advantage.
- Competitive salary and opportunities for professional development.
- Dynamic and vibrant work environment within the leading hospitality brand in Nigeria.
- Hands-on experience with enterprise systems and emerging technologies.