IT Support

About the Role

Skynet Worldwide Express, a leading global courier and logistics company with established branches across Nigeria, is seeking a motivated Junior IT Support Officer to join our dynamic IT Department. In this role, you will play a crucial part in ensuring our daily business operations run smoothly by providing reliable technical assistance to our staff, maintaining computer systems, and resolving hardware and network issues efficiently.

• Provide first-line technical support and troubleshooting for hardware, software, and network issues across company branches.
• Set up, configure, and maintain computer systems, printers, scanners, and other office equipment.
• Assist in managing user accounts, email setups, and basic cybersecurity protocols.
• Collaborate with the broader IT team to implement system upgrades and new technological solutions.
• Maintain an accurate inventory of IT assets and document recurring technical issues and resolutions.

• OND in Computer Science, Computer Engineering, Information Technology, or a closely related field.
• Basic knowledge of computer operations, hardware diagnostics, and software installation.
• Demonstrated ability to troubleshoot basic computer and network connectivity issues.
• Strong interpersonal skills with good verbal and written communication.
• Eagerness to learn new technologies and ability to work effectively as part of a collaborative team.

• Competitive entry-level salary with opportunities for career growth.
• Comprehensive hands-on training and professional development in enterprise IT operations.
• A collaborative, supportive, and fast-paced work environment.

Skills