About the Role
Flexi Microfinance Bank (Flexi MFB) is expanding its innovative mobile installment product nationwide and seeking enthusiastic, customer-focused In-Shop Sales Promoters to join our dynamic team. In this retail-based role, you will be stationed at designated mobile phone store outlets to engage walk-in customers, promote our flexible device financing solutions, and seamlessly guide them through the digital onboarding and application process. If you possess exceptional communication skills, a persuasive selling style, and a genuine passion for driving financial inclusion, this opportunity is designed for you.
Key Responsibilities- Actively approach and engage walk-in customers at designated mobile store locations to promote Flexi MFB phone financing options.
- Explain product features, repayment plans, eligibility criteria, and terms clearly and professionally.
- Assist customers with digital onboarding, application submission, and necessary document uploads.
- Provide prompt resolutions to inquiries, ensuring an exceptional customer experience.
- Collaborate closely with retail store staff and Flexi MFB operations to facilitate fast loan processing and approvals.
- Track daily leads, applications, conversion rates, and meet assigned sales targets.
- Follow up with pending applicants to ensure successful completion and final loan disbursement.
- Ensure strict adherence to Flexi MFB sales guidelines, compliance policies, and KYC requirements.
- Minimum of an OND, NCE, or equivalent academic qualification.
- Prior proven experience in retail sales, field marketing, banking, or telecom product promotions is a strong advantage.
- Exceptional communication, persuasion, and negotiation abilities.
- Comfortable working in a fast-paced retail environment with continuous customer interaction.
- Basic computer literacy and proficiency in using smartphones and digital onboarding tools.
- Goal-oriented, resilient mindset with a strong drive to exceed performance targets.
- Competitive guaranteed monthly basic salary of N70,000.
- Lucrative and unlimited commission structure offering N1,000 per phone sold.
- Comprehensive training, professional coaching, and career growth pathways.
- Regular performance incentives, rewards, and bonuses.