About the Role
Niji Hotel, the esteemed hospitality subsidiary of the renowned Niji Group, is currently seeking a detail-oriented and reliable Housekeeper to join our dedicated team in Osogbo, Osun State. In this role, you will play a vital part in upholding our high standards of cleanliness, hygiene, and comfort, ensuring every guest enjoys a welcoming and memorable stay with us.
Key Responsibilities- Perform thorough cleaning and maintenance of guest rooms, suites, bathrooms, and public areas according to hotel standards.
- Change bed linens, make beds, and replenish guest room supplies, toiletries, and towels promptly.
- Inspect rooms for any maintenance issues, damages, or missing items and report them immediately to management.
- Handle guest requests, inquiries, and complaints professionally and efficiently to ensure ultimate customer satisfaction.
- Manage laundry duties, including washing, drying, folding, and ironing hotel linens and uniforms.
- Adhere strictly to all health, safety, and sanitation guidelines while handling cleaning chemicals and equipment.
- Maintain lost and found items securely in accordance with company policy.
- Possession of relevant academic qualifications, certifications in hospitality, or equivalent practical experience in housekeeping.
- Proven professional experience working as a housekeeper or in a similar cleaning role within the hospitality industry.
- Excellent attention to detail with strong organizational and time-management skills.
- Ability to work efficiently with minimal supervision while maintaining high standards of work.
- Good interpersonal and communication skills, with a polite and customer-centric attitude.
- Physical stamina and capability to stand, walk, bend, and lift heavy items throughout the shift.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within Niji Group.
- A supportive, safe, and dynamic working environment in the heart of Osun State.
Skills
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