About the Role
Mulligan Hotel, a premier establishment under a prominent Nigerian group of companies operating in retail, hospitality, and real estate, is seeking a results-driven Hotel Sales & Marketing Officer. In this role, you will be instrumental in expanding our market share, boosting brand awareness, and delivering exceptional guest experiences. If you possess a passion for the hospitality industry and a proven flair for sales, we invite you to apply.
Key Responsibilities- Manage all daily sales and marketing operations to maximize hotel occupancy and event bookings.
- Conduct site visits, prepare compelling sales proposals, and follow up promptly with prospective clients.
- Identify potential corporate and individual clients through proactive outreach, calls, and market surveys.
- Coordinate property promotions and increase brand awareness across traditional and digital mediums.
- Negotiate pricing and contract terms with guests while ensuring alignment with hotel management objectives.
- Oversee room and space reservations, ensuring seamless coordination with internal departments for flawless event execution.
- Monitor guest service quality continuously to ensure high satisfaction and encourage repeat business.
- Set annual sales budgets and implement strategic initiatives to consistently achieve and exceed revenue targets.
- Bachelor's degree in Marketing, Social Management, or a related discipline.
- 5 to 7 years of proven experience in hotel sales, marketing, or customer-facing roles.
- Strong digital marketing skills and proficiency in tools such as Excel, PowerPoint, Word, and Canva.
- Familiarity with property management systems like Opera is highly desirable.
- Exceptional communication, presentation, negotiation, and interpersonal skills.
- Strong organizational abilities with a self-motivated, hands-on approach to achieving goals.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth within a reputable Nigerian hospitality group.
- Health insurance and other staff welfare benefits.
- Dynamic and supportive work environment.