About the Role
Grit Multiservices Limited, a dynamic company specializing in Interior Designing, Hospitality, and Entertainment, is seeking a driven and creative Hospitality and Business Development Manager. In this role, you will play a pivotal part in scaling our boutique luxury stay and content or event space located in Lekki Phase 1, Lagos. You will successfully combine commercial acumen with hands-on operational excellence to elevate our brand presence and maximize revenue.
Key Responsibilities- Drive shortlet and event bookings while optimizing Airbnb listings to maximize visibility and occupancy rates.
- Manage inbound inquiries, close sales leads, and build strategic corporate partnerships with event planners and industry vendors.
- Execute the Instagram content strategy, post engaging reels, run targeted social media ads, and promptly respond to direct messages.
- Oversee daily operations, ensuring exceptional cleaning standards, seamless guest check-ins and check-outs, and inspection-ready luxury rooms.
- Coordinate bespoke décor setups for special packages and maintain high standards of guest satisfaction and review collection.
- Minimum of 2-4 years of proven experience in hospitality management, shortlet operations, or business development.
- Strong working knowledge of Airbnb platform optimization and digital marketing, particularly Instagram ad execution.
- Exceptional interpersonal, negotiation, and customer service skills tailored to a luxury clientele.
- Ability to multitask efficiently in a fast-paced environment while maintaining meticulous attention to detail.
- Competitive salary with performance-based bonuses tied to revenue growth.
- Dynamic and creative work environment in the heart of Lekki Phase 1.
- Opportunities for professional growth within a multi-sector Nigerian enterprise.