About the Role
Zipline is transforming what is possible with autonomous on-demand delivery, operating the world's largest delivery network. As our Head of Logistics for Africa, you will own the entire inbound supply chain ensuring that parts, batteries, hardware, and construction materials arrive on time, in full, and at published prices while making customs clearance routine across our operating countries including Rwanda, Ghana, Nigeria, and Côte d'Ivoire. Reporting to the Head of Operations, Africa, you will serve as a key member of the regional leadership team and act as the single point of contact into our global supply chain and production team in South San Francisco.
Key Responsibilities- Manage the end-to-end inbound supply chain encompassing freight, ports, customs, regional spares warehouses, batteries, and prefabricated site hardware.
- Establish corridor discipline by developing standing customs dossiers, pre-agreed HS classification catalogues, and contractual exemption processes with government stakeholders.
- Implement two-way service-level agreements with site operations and deployment teams at published transfer prices to ensure transparency and accountability.
- Drive emergency air freight costs toward zero by leveraging buffer stock as effective risk cover.
- Lead, mentor, and develop in-country logistics analysts across multiple African markets with an unwavering commitment to integrity, accurate customs valuation, and rigorous financial reconciliation.
- 10 to 15 years of extensive experience managing complex cross-border supply chains within Africa across freight forwarding, FMCG, pharma, telecoms, or humanitarian logistics.
- Demonstrated expertise in hands-on customs clearance, corridor management, and valuation discipline within West and East Africa.
- Proven track record of pricing internal SLAs, eliminating emergency freight, and enforcing strict vendor controls.
- Exceptional program and project management capabilities with the ability to drive initiatives seamlessly across cross-functional, global teams.
- Competitive compensation package with performance-based incentives.
- Opportunity to lead groundbreaking logistics operations for the world's premier autonomous delivery network.
- Collaborative, mission-driven work environment with a talented international team.