About the Role
Moniepoint is a leading financial technology company digitizing Africa's real economy by building a robust financial ecosystem for businesses. We are currently looking for an exceptional Head of Debt Collections to lead our recovery strategies, minimize Loss Given Default, and manage diverse credit portfolios ranging from digital-first retail lending to large-ticket corporate financing across Nigeria.
Key Responsibilities- Design and implement a segmented debt collection framework spanning early-stage soft collections to complex legal recovery, restructuring, and write-off pathways.
- Define the organizational structure, recruit high-caliber talent, and deploy operational systems infrastructure including collections management systems and dialer tooling.
- Direct legal recovery strategies and manage high-level engagements with external stakeholders, law enforcement, and regulatory bodies in compliance with Nigerian laws.
- Design performance frameworks, incentive structures, and continuous training programs to drive recovery rates and optimize cost-to-collect efficiency.
- Collaborate with credit, legal, risk, and finance departments to align recovery efforts with overarching underwriting standards and portfolio strategies.
- Bachelor's degree in a relevant field with a minimum of 7 years of experience in credit and debt recovery, including senior leadership roles handling non-performing loans.
- Demonstrated expertise across both high-ticket corporate recovery and high-volume digital retail collections.
- Strong working knowledge of Nigerian debt recovery laws, banking regulations, and court procedures with a nationwide network of legal counsel.
- Proven ability in organizational design, team build-out, data analytics, propensity scoring, and digital collections automation.
- Competitive salary with attractive compensation packages, annual bonuses, pension, and comprehensive health insurance.
- A people-first culture that prioritizes team member well-being, inclusivity, and collaborative growth.
- Dynamic learning and development environment focused on continuous knowledge sharing, training, and professional advancement.