General Manager

About the Role

Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation. We are currently recruiting a dynamic General Manager to lead the operations of our client's superior luxury hotel, ensuring exceptional guest experiences, operational excellence, profitability, and an elevated brand reputation across all departments.

• Provide strategic leadership and direct all hotel operations, aligning business goals with profitability targets and international luxury hospitality standards.
• Oversee departments including Front Office, Housekeeping, Food & Beverage, Facilities, Security, Sales & Marketing, Finance, and Human Resources.
• Drive world-class guest service delivery, managing VIP relations, feedback implementation, and overall guest satisfaction.
• Develop and manage operational budgets, financial forecasts, and revenue indicators including ADR, RevPAR, and occupancy rates.
• Collaborate with Sales and Marketing to execute brand positioning, customer retention, and business development initiatives.
• Lead talent recruitment, performance management, and continuous staff training to maintain superior luxury service standards.
• Ensure stringent compliance with health, safety, environmental, security regulations, and statutory hotel policies.
• Oversee facility maintenance, asset protection, and preventive maintenance programs to preserve the luxury hotel infrastructure.

• Bachelor's degree or HND in Hospitality Management, Business Administration, or a related discipline.
• Master’s degree in Hospitality Management or Business Administration is a distinct advantage.
• 8 to 10 years of professional experience in the hospitality industry, with at least 5 to 7 years in senior management within luxury hotels.
• Proven track record in managing high-end hospitality operations with strong financial acumen and business development expertise.
• Exceptional leadership presence, emotional intelligence, and communication skills.

• Competitive salary package with performance-based bonuses.
• Comprehensive health insurance and employee wellness programs.
• Opportunities for professional development within a leading management consultancy network.
• Dynamic and prestigious work environment in the Nigerian hospitality sector.

Skills