About the Role
Ellasot Consulting is recruiting on behalf of a reputable organization for a visionary and results-driven General Manager to oversee comprehensive business functions, operational standards, and strategic growth. In this leadership role, you will champion operational excellence across multiple departments including customer service, entertainment, food and beverage, facility management, sales, marketing, and administration. The ideal candidate will possess a strong background in leisure, hospitality, or recreation management, with a proven track record of scaling revenue, enhancing customer experiences, and optimizing team performance in a dynamic Nigerian business environment.
Key Responsibilities- Oversee daily business operations, ensuring seamless coordination across all departments and facilities.
- Develop and execute strategic plans to drive revenue growth, profitability, and market expansion.
- Prepare, manage, and monitor departmental budgets, operational costs, and financial KPIs.
- Ensure uncompromising standards of customer service, prompt issue resolution, and high repeat patronage.
- Supervise, mentor, and evaluate department heads and large teams to foster accountability and high performance.
- Collaborate with the marketing team to execute high-impact promotional campaigns and corporate partnerships.
- Enforce strict health, safety, hygiene, and regulatory compliance standards across all operational areas.
- Provide regular, data-driven performance and financial reports to executive management.
- Bachelor's degree in Business Administration, Hospitality Management, or a related discipline.
- 5 to 7 years of progressive management experience within hospitality, entertainment, leisure, or facility management.
- Demonstrated expertise in multi-departmental oversight, large team supervision, and operational budgeting.
- Exceptional leadership, negotiation, problem-solving, and decision-making capabilities.
- Proficiency in Microsoft Office suite and modern enterprise business management systems.
- Strong understanding of Nigerian regulatory frameworks concerning health, safety, and facility operations.
- Competitive salary package with performance-based incentives.
- Opportunities for professional development and continuous learning.
- Dynamic, collaborative, and growth-oriented work environment.