Fulfillment Operations - Warehouse Operator

About the Role

Zipline is transforming global logistics through autonomous on-demand delivery, bringing life-saving medical supplies to communities faster than ever before. We are seeking a meticulous and mission-driven Fulfillment Operations Warehouse Operator in Nigeria to join our dynamic team on a 2-year contract. In this role, you will be directly responsible for ensuring critical healthcare products are accurately prepared, stored, and packaged for rapid drone dispatch, combining logistics expertise with high-impact community service.

• Accurately receive, stock, and track inventory while maintaining strict temperature-controlled storage conditions and conducting periodic audits.
• Precisely pick, pack, and label medical items according to rigorous Standard Operating Procedures and regulatory standards.
• Maintain a spotlessly clean, safe, and organized warehouse environment by completing routine operational checklists and upholding hygiene protocols.
• Manage inbound customer communications, process order requests with speed, and coordinate temperature-sensitive packages for immediate dispatch.
• Collaborate closely with Specialist Operations, Flight Operations, and Customer Care teams to streamline daily deliveries and eliminate bottlenecks.

• OND, HND, or recent graduate degree in Science or Logistics disciplines such as Biology, Chemistry, Microbiology, Pharmacy, Medical Technology, or Supply Chain.
• 0 to 2 years of hands-on experience working in a warehouse, fulfillment center, or fast-paced operational environment.
• Proficiency in computer literacy, inventory management software, and handheld tracking devices.
• Exceptional attention to detail, strong time management skills, and clear verbal and written communication abilities.
• Physical capability to stand, walk, and lift products in varying warehouse temperatures, with flexibility to work weekends or overtime when required.

• Competitive compensation package with opportunities for professional growth in an innovative tech and logistics environment.
• Direct involvement in a mission-driven company saving lives and transforming healthcare delivery across Nigeria.
• Comprehensive training on cutting-edge autonomous logistics systems and inventory management.

Skills