About the Role
Marsand Bespoke Joinery Limited is a premier bespoke furniture company specializing in high-end, custom-fitted kitchens and wardrobes. We pride ourselves on exceptional craftsmanship and unparalleled customer service. We are currently seeking a polished, articulate, and organized Front Desk Officer to join our dynamic team at our Marina office in Lagos. In this vital role, you will serve as the ambassador of our brand, ensuring every client and visitor receives a warm, professional, and efficient welcome that reflects the elegance of our bespoke creations.
Key Responsibilities- Act as the primary point of contact, warmly welcoming, greeting, and directing all visitors, clients, and delivery personnel to the appropriate staff members.
- Manage the multi-line telephone system by answering, screening, and forwarding incoming calls with professionalism and clarity.
- Handle incoming and outgoing correspondence, including emails, letters, and courier packages, ensuring timely distribution.
- Maintain a neat, professional, and organized reception and waiting area at all times.
- Coordinate appointments, maintain the company calendar, and assist with general administrative and clerical duties as assigned.
- Provide comprehensive support to management and the broader team to ensure seamless daily office operations.
- Minimum of OND in Business Administration, Secretarial Studies, or a related field.
- Proven previous experience working as a Front Desk Officer, Receptionist, or Customer Service Representative within a professional environment.
- Exceptional verbal and written communication skills with a polite, professional, and approachable demeanor.
- Proficiency in basic computer applications, including Microsoft Word, Excel, and email management tools.
- Strong organizational skills with the ability to multitask, prioritize duties, and manage time effectively.
- Impeccable personal presentation, reliability, punctuality, and a proactive attitude toward problem-solving.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within a reputable bespoke manufacturing company.
- A supportive, collaborative, and aesthetically inspiring work environment located in Marina, Lagos.