About the Role
LADUX Salon and Spa is a premier beauty and wellness destination dedicated to delivering exceptional spa and grooming experiences in a luxurious, ultra-modern environment. With a commitment to excellence, innovation, and client satisfaction, we are seeking a dynamic and welcoming Front Desk Officer to be the face of our brand and manage our daily reception operations.
Key Responsibilities- Greet and welcome clients warmly upon arrival, ensuring a luxurious and professional first impression.
- Manage front desk operations, including answering phone calls, responding to inquiries, and handling client bookings and scheduling.
- Process payments, issue receipts, and maintain accurate daily financial records of transactions.
- Provide detailed information about spa services, packages, and promotions to clients.
- Maintain a clean, organized, and tranquil reception area in line with our premium brand standards.
- Coordinate with stylists and therapists to ensure smooth appointment flow and client satisfaction.
- Must be a university graduate and have successfully completed the mandatory NYSC program.
- Minimum of 2 years of relevant work experience in front desk management, customer service, or hospitality.
- Must reside within the GRA environs or easily accessible locations nearby.
- Hardworking, confident, creative, and target-driven with a proactive mindset.
- Exceptional communication, interpersonal, and multitasking skills.
- Proficiency in using basic office software and booking management systems.
- Competitive salary package with performance incentives.
- Opportunity to work in a luxury, ultra-modern, and supportive wellness environment.
- Staff discounts on premium salon and spa services.
- Continuous professional development and career growth opportunities.