About the Role
Credible Eye Care is a leading optical clinic dedicated to delivering world-class eye care services and maintaining optimal vision health for all our patients. We are currently seeking a dynamic, polite, and organized Front Desk Officer to join our growing team in Lagos. In this vital role, you will serve as the primary point of contact for our clinic, creating a welcoming environment while efficiently managing daily administrative and front-office operations.
Key Responsibilities- Welcome all patients and visitors to the clinic in a warm, friendly, and highly professional manner.
- Manage front desk communications by promptly and professionally responding to incoming phone calls, inquiries, and messages from patients.
- Maintain accurate digital records, patient logs, and daily sales records using Microsoft Excel.
- Handle inventory tracking and update stock records regularly to ensure seamless clinic operations.
- Compile, reconcile, and submit accurate daily sales and operational reports to management.
- Coordinate appointment scheduling and assist with patient flow throughout the facility.
- Must have completed the compulsory one-year NYSC program.
- Must reside in Lagos State, specifically within Ikorodu or its immediate environs.
- Proficient computer skills, with advanced proficiency in Microsoft Excel and data entry.
- Exceptional verbal and written communication skills with a customer-first mindset.
- Proven ability to multitask, prioritize tasks, and remain calm in a fast-paced medical environment.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and skill development within the healthcare sector.
- A supportive, collaborative, and health-focused work environment.