Front Desk Officer

The People Practice | Lagos, Nigeria

Full-Time Posted 3 weeks ago 25 views

About the Role

The People Practice helps startups scale and accelerate impact by providing bespoke people-centred solutions, while connecting talented individuals with exciting career opportunities. On behalf of our client, a reputable financial services institution in Nigeria, we are seeking a polished, warm, and highly organized Front Desk Officer to serve as the welcoming face of the organization. In this vital role, you will manage front-office operations, deliver exceptional customer service, and ensure visitors and clients experience a seamless and professional reception.

Key Responsibilities
  • Welcome and attend to visitors, clients, and guests in a professional, warm, and friendly manner.
  • Manage incoming phone calls, public enquiries, and corporate correspondence, directing them to the appropriate personnel.
  • Coordinate visitor access and ensure meetings are properly scheduled and announced.
  • Maintain the reception and waiting area to ensure it remains neat, tidy, and presentable at all times.
  • Handle incoming and outgoing mail, courier deliveries, and official documents.
  • Assist with meeting room bookings, preparation, and basic logistical arrangements.
  • Provide general administrative support across various internal teams as required.
  • Maintain accurate office records and monitor basic front-office supplies.
  • Perform day-to-day administrative tasks including scheduling, filing, printing, and scanning.
  • Support the coordination of corporate activities, internal events, and office initiatives.
Qualifications
  • Bachelor's degree in any relevant discipline from a recognized tertiary institution.
  • Recent graduate with 0 to 1 year of professional work experience or NYSC completion.
  • Exceptional communication, interpersonal, and active listening skills.
  • Strong attention to detail with the ability to multitask in a fast-paced environment.
  • Proficiency in utilizing Microsoft Office Suite and Google Workspace applications.
  • A positive attitude, eagerness to learn, and strong time-management abilities.
Benefits
  • Competitive entry-level salary package within the financial services sector.
  • Comprehensive mentorship and professional development opportunities.
  • Exciting chance to kickstart your corporate career in a dynamic work environment.
  • Health insurance and other standard corporate employee benefits.

Skills

Attention to detail Customer service Communication Time management Microsoft Office Google Workspace Administrative support Multi-tasking
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