About the Role
LifeCare Connect (Nigeria) Limited is a leading healthcare quality-management, accreditation, and digital health technology company expanding our operations. We are seeking a professional, welcoming, and organized Front Desk and Client Support Officer to join our dynamic new office in Uyo. In this vital role, you will serve as the primary brand ambassador, creating a lasting positive impression for all visitors, clients, and partners while ensuring seamless day-to-day administrative operations.
Key Responsibilities- Act as the primary point of contact, warmly greeting and directing visitors, clients, and callers at the Uyo office.
- Manage incoming phone calls, emails, and general inquiries, routing them promptly and accurately to the appropriate internal departments.
- Support client onboarding communications and handle basic account inquiries for our key platforms including Ancestra Health, QualiSentinel, and JAPAC Accreditation.
- Maintain comprehensive visitor logs, manage meeting-room bookings, and ensure the front office meets the highest standards of professional presentation.
- Collaborate with the Operations and Service Delivery Office to execute client-facing coordination tasks, scheduling, and follow-ups.
- Handle incoming and outgoing mail, courier services, and document management with strict confidentiality.
- Provide reliable administrative back-up support to the Office Manager and broader team as required.
- Possession of an OND, HND, or Bachelor's degree in a relevant discipline, backed by proven administrative experience.
- Minimum of 1 to 3 years of demonstrated professional experience in a front desk, client service, receptionist, or administrative role.
- Exceptional interpersonal, verbal, and written communication skills with a naturally polite, helpful, and professional demeanor.
- Strong computer literacy, including proficiency in Microsoft Office applications, modern phone systems, and corporate email management.
- Outstanding organizational abilities, punctuality, and meticulous attention to detail.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional growth and skills development within a pioneering digital health organization.
- A collaborative, supportive, and modern work environment located in Uyo, Akwa Ibom State.