About the Role
Rosaab International, a leading multifaceted infrastructure development company, is looking for a dynamic and professional Front Desk Business Partner to join our team in Nigeria. In this vital role, you will serve as the primary brand ambassador, ensuring visitors, clients, and partners receive a warm, efficient, and professional welcome while keeping our daily office operations running seamlessly.
Key Responsibilities- Greet and welcome clients, partners, and visitors with a high level of professionalism and courtesy.
- Manage security protocols, check-ins, visitor logs, and badge distribution to ensure facility safety.
- Answer, screen, and route multi-line phone calls, and resolve or escalate inquiries appropriately.
- Manage official company emails, incoming and outgoing mail, and courier packages.
- Coordinate calendars, meeting room bookings, and event logistics for staff and leadership.
- Partner with HR, Operations, and Finance to assist with onboarding paperwork, data entry, and record-keeping.
- Proactively identify operational bottlenecks at the front line and suggest effective workflow improvements.
- Maintain a clean, organized, and welcoming reception area at all times.
- Monitor office supplies, manage stock replenishment, and coordinate basic facility maintenance.
- Bachelor's Degree in Business Administration, Communications, or a related field.
- 2 to 4+ years of proven experience in corporate reception, executive administration, or office management.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), calendar management tools, and virtual meeting platforms.
- Exceptional interpersonal and verbal/written communication skills.
- High emotional intelligence and discretion when handling sensitive or confidential information.
- Strong problem-solving abilities and a calm demeanor under pressure.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within a leading infrastructure company.
- Comprehensive health insurance and wellness benefits.
- A collaborative, inclusive, and vibrant work environment.