About the Role
Tutor Time School (TTSE), a top-tier, future-focused 21st Century Christian school located in Independence Layout, Enugu, is seeking a warm, organized, and detail-oriented Front Desk Assistant to serve as the first point of contact for the institution. This is an excellent opportunity for a customer-service-oriented professional to join a nurturing, tech-driven educational environment dedicated to shaping young global learners.
As the face of TTSE, the Front Desk Assistant will play a vital role in creating a positive first impression for parents, students, staff, and visitors, while providing efficient administrative support to ensure the smooth daily operation of the school office.
Key Responsibilities- Warmly welcome and attend to parents, visitors, and students upon arrival at the school premises.
- Answer, screen, and direct incoming phone calls and emails in a professional and timely manner.
- Maintain an organized and welcoming front desk and reception area at all times.
- Manage the school's visitor log, appointment schedules, and correspondence.
- Provide accurate information to parents and visitors regarding school programs, policies, and procedures.
- Assist with administrative tasks such as data entry, filing, photocopying, and record-keeping.
- Support the admissions process by attending to inquiries and directing prospective parents appropriately.
- Coordinate with teachers and administrative staff to relay messages and information promptly.
- Handle incoming and outgoing mail, packages, and deliveries.
- Maintain confidentiality of sensitive student, parent, and school information.
- Perform other front office and clerical duties as assigned by school management.
- A Bachelor's Degree or HND in any discipline.
- Proven experience in a front desk, reception, or administrative role, preferably within a school or corporate setting.
- Excellent verbal and written communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other basic computer applications.
- A pleasant, patient, and helpful attitude with a genuine passion for customer service.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Professional appearance and demeanor at all times.
- Ability to maintain composure and confidentiality when handling sensitive matters.
- Opportunity to work in a reputable, tech-driven Christian school environment.
- Collaborative and supportive workplace culture.
- Professional growth and development opportunities.
- Competitive remuneration package.