Front Desk Assistant

About the Role

Tutor Time School (TTSE), a top-tier, future-focused 21st Century Christian school located in Independence Layout, Enugu, is seeking a warm, organized, and detail-oriented Front Desk Assistant to serve as the first point of contact for the institution. This is an excellent opportunity for a customer-service-oriented professional to join a nurturing, tech-driven educational environment dedicated to shaping young global learners.

As the face of TTSE, the Front Desk Assistant will play a vital role in creating a positive first impression for parents, students, staff, and visitors, while providing efficient administrative support to ensure the smooth daily operation of the school office.

• Warmly welcome and attend to parents, visitors, and students upon arrival at the school premises.
• Answer, screen, and direct incoming phone calls and emails in a professional and timely manner.
• Maintain an organized and welcoming front desk and reception area at all times.
• Manage the school's visitor log, appointment schedules, and correspondence.
• Provide accurate information to parents and visitors regarding school programs, policies, and procedures.
• Assist with administrative tasks such as data entry, filing, photocopying, and record-keeping.
• Support the admissions process by attending to inquiries and directing prospective parents appropriately.
• Coordinate with teachers and administrative staff to relay messages and information promptly.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain confidentiality of sensitive student, parent, and school information.
• Perform other front office and clerical duties as assigned by school management.

• A Bachelor's Degree or HND in any discipline.
• Proven experience in a front desk, reception, or administrative role, preferably within a school or corporate setting.
• Excellent verbal and written communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other basic computer applications.
• A pleasant, patient, and helpful attitude with a genuine passion for customer service.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Professional appearance and demeanor at all times.
• Ability to maintain composure and confidentiality when handling sensitive matters.

• Opportunity to work in a reputable, tech-driven Christian school environment.
• Collaborative and supportive workplace culture.
• Professional growth and development opportunities.
• Competitive remuneration package.

Skills