About the Role
Domeo Resources International (DRI) is a prolific organization that proffers HR and Management Consultancy solutions premised on excellence and innovation. We are currently recruiting a dedicated Food and Beverage Supervisor to manage our client's restaurant, bar, pool bar, and banquet operations.
Key Responsibilities- Supervise daily operations of the restaurant, bar, pool bar, room service, and banquet areas to ensure seamless service delivery.
- Lead, train, and mentor frontline service staff, conducting daily briefings and monitoring grooming, attendance, and performance.
- Ensure strict adherence to approved service standards, Standard Operating Procedures (SOPs), and hygiene regulations.
- Manage order processing, POS control, and billing accuracy while minimizing voids, discrepancies, and operational losses.
- Drive revenue generation and encourage staff upselling of menu items, drinks, and special promotions.
- Monitor stock levels, conduct periodic inventory counts, and enforce proper stock rotation using FIFO/FEFO principles.
- Handle guest feedback and complaints professionally, resolving issues promptly to guarantee high satisfaction scores.
- OND, HND, or Bachelor's Degree in Hospitality Management, Hotel and Catering Management, or a related discipline.
- 2 to 3 years of relevant experience in food and beverage operations, with 1 to 2 years in a supervisory or team-lead role.
- Strong technical proficiency in POS operations, stock control, and event coordination.
- Exceptional leadership, conflict-resolution, and customer service skills.
- High level of integrity, professional grooming, and attention to detail.
- Competitive salary package and performance-based incentives.
- Opportunities for professional growth and continuous career development within the hospitality sector.
- A collaborative and supportive work environment that values excellence and innovation.