About the Role
Domeo Resources International (DRI) is a prolific organization providing premier HR and Management Consultancy solutions. We are currently recruiting a dynamic Food and Beverage Supervisor to oversee the daily operations of our hotel restaurant, bar, pool bar, room service, and banquet facilities. In this role, you will act as the crucial link between management and frontline staff, ensuring seamless service delivery and high guest satisfaction.
Key Responsibilities- Supervise daily operations across all F&B outlets to ensure efficient service delivery and adherence to SOPs.
- Lead, train, and mentor service staff, conducting pre-shift briefings and monitoring grooming and punctuality.
- Ensure prompt and professional resolution of guest complaints, maintaining exceptional hospitality standards.
- Monitor Point of Sale (POS) accuracy, order processing, and proper billing procedures.
- Drive departmental revenue targets through proactive upselling and effective table turnover.
- Conduct periodic stock counts, manage inventory, and enforce FIFO/FEFO principles to minimize wastage.
- Ensure strict compliance with hygiene, food safety, and workplace health regulations.
- OND, HND, or Bachelor's Degree in Hospitality Management, Hotel and Catering Management, or a related field.
- 2 to 3 years of relevant experience in F&B operations, with 1 to 2 years in a supervisory role.
- Strong proficiency in POS systems, inventory control, and menu knowledge.
- Exceptional leadership, communication, and conflict-resolution skills.
- Impeccable personal hygiene and a professional appearance.
- Competitive salary and performance-based incentives.
- Opportunities for professional career growth and continuous training.
- Dynamic and supportive work environment within a leading hospitality consultancy.