About the Role
Niji Hotel, the esteemed hospitality subsidiary of Niji Group, is looking for a dynamic and customer-oriented Food and Beverage Staff member to join our growing team in Oroki Estate, Osogbo, Osun State. In this role, you will play a vital part in delivering exceptional dining and hospitality experiences to our esteemed guests, maintaining the high standards associated with our agricultural and industrial conglomerate brand.
Key Responsibilities- Greet and seat hotel guests warmly while presenting menus and making insightful recommendations.
- Take food and beverage orders accurately and relay them promptly to the kitchen and bar staff.
- Serve meals and drinks efficiently, ensuring proper presentation and adherence to hospitality standards.
- Maintain cleanliness and organization in the dining areas, bar, and service stations throughout the shift.
- Handle guest inquiries, feedback, and complaints professionally and promptly to ensure complete satisfaction.
- Collaborate effectively with kitchen, bar, and front-of-house teams to guarantee seamless service delivery.
- Minimum of OND, SSCE, or relevant professional certification in hospitality management or a related field.
- Proven working experience as a food and beverage staff member, waiter, or waitress in a reputable hotel or restaurant.
- Outstanding communication, interpersonal, and customer service skills.
- Ability to multitask, remain calm, and work efficiently under pressure in a fast-paced environment.
- Must be resident in or willing to relocate to Osogbo, Osun State.
- Competitive salary with opportunities for performance bonuses.
- Comprehensive staff training and career advancement within Niji Group.
- A supportive and dynamic work environment in a growing hospitality brand.
Skills
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