Field Support Engineer

BAT Computer Technologies | Lagos, Nigeria

Full-Time Posted today 3 views

About the Role

BAT Computer Technologies Limited is a leading technology systems integration company licensed by the Nigerian Communications Commission (NCC) to provide advanced telecommunications deployment, digital network installation, and robust e-business solutions. We are currently seeking a dedicated and skilled Field Support Engineer to join our dynamic engineering team in delivering exceptional technical solutions to our clients across Nigeria.

Key Responsibilities
  • Resolve complex technical issues collaboratively with field engineering teams.
  • Prepare comprehensive system activity, performance, and incident resolution reports with root cause analysis.
  • Supervise the maintenance, installation, testing, and commissioning of telecommunications equipment according to strict engineering specifications.
  • Utilize specialized software to evaluate and prepare network diagrams and site configurations.
  • Monitor and analyze system performance metrics, including network traffic, security, and capacity.
  • Perform rigorous work at heights on towers, masts, and poles to install antennas, feeders, and associated infrastructure.
  • Erect and secure steel structures and terminate various types of telecommunications cables in compliance with quality standards.

Qualifications
  • Bachelor's degree in Computer Engineering, Telecommunications, or a related technical discipline.
  • 3 to 5 years of proven professional experience within the ICT and telecommunications industry.
  • Relevant training or certifications in Wireless Radio Communication technologies such as Aviat, Dragon, Cambium, Ubiquity, and Mikrotik Radios.
  • Proficiency in using tools including Pathloss, Compass, GPS, Range Finders, and Microsoft Office applications.
  • Strong working knowledge of Internet Service Provider (ISP) industry operations, coupled with excellent verbal and written communication skills.

Benefits
  • Competitive salary package commensurate with industry experience.
  • Opportunities for professional development and advanced technical certifications.
  • Comprehensive health insurance coverage.
  • A collaborative, innovative, and growth-oriented work environment.

Skills

Telecommunications Network Integration Wireless Radio Communication Pathloss ISP Operations Tower Rigging Cable Termination System Monitoring
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