Facilities Manager

About the Role

Stanbic IBTC Holdings PLC, a leading end-to-end financial services provider in Nigeria, is looking for a dynamic and experienced Facilities Manager to join our growing team. In this pivotal role, you will be responsible for leading a team of facilities staff, overseeing daily operations, and ensuring the smooth and safe functioning of all facilities within your assigned region. You will play a crucial part in maintaining our extensive branch network to the highest standards of operational excellence, safety, and cost-effectiveness.

• Direct preventative repairs, routine maintenance procedures, and minor renovation projects to ensure buildings and equipment remain in optimal working condition.
• Implement and maintain rigorous health, safety, and environmental (HSE) protocols, conducting regular inspections to ensure full regulatory compliance.
• Liaise with external service providers, contractors, and internal stakeholders to ensure premises maintenance issues are resolved promptly using quality materials.
• Monitor all maintenance activities against established Service Level Agreements (SLAs) and internal procurement policies.
• Manage branch resources efficiently and collaborate with regional teams to schedule supervision and planned preventive maintenance activities.
• Provide strong leadership to the facilities team, driving high standards of customer service, empowering individuals, and resolving issues effectively.

• Bachelor’s degree in Estate Management, Facilities Management, Civil Engineering, Mechanical Engineering, or a related discipline.
• A relevant Master’s degree or professional certifications in facilities management will be a distinct advantage.
• Minimum of 5 years of demonstrable experience in facilities management or customer service management, preferably within a corporate or financial institution environment.
• Strong technical competencies in risk management, coaching, mentoring, and real estate industry regulatory frameworks.
• Excellent behavioral competencies including decision-making, upholding standards, and directing people.

• Competitive salary and performance-based rewards.
• Comprehensive medical and health insurance coverage.
• Opportunities for professional development and continuous learning within a leading financial institution.
• A collaborative, inclusive, and dynamic work environment.

Skills