About the Role
Collins American International Academy (CAIA), a prestigious Cambridge international school, is seeking a competent, proactive, and solutions-oriented Experienced ICT Personnel to join our vibrant team. In this role, you will be responsible for managing the school's ICT infrastructure, supporting staff and students, maintaining systems and equipment, and ensuring the seamless and reliable integration of technology across all academic and administrative operations.
Key Responsibilities- Manage and maintain computers, network infrastructure, internet connectivity, printers, projectors, CCTV, and other ICT equipment.
- Provide timely, efficient technical support to staff, students, and school management during daily operations, meetings, and examinations.
- Install, configure, update, and troubleshoot computer hardware, software, and operating systems.
- Monitor and maintain the school network, Wi-Fi systems, user accounts, access permissions, data storage, and backups.
- Promote cybersecurity, responsible technology use, and proper data protection practices across the school community.
- Train and guide staff and students on the effective use of relevant ICT tools, digital platforms, and productivity suites.
- Maintain accurate records of ICT assets, repairs, and maintenance activities while recommending necessary technology upgrades.
- Bachelor's Degree, HND, or equivalent in Computer Science, Information Technology, Computer Engineering, or a related field.
- Minimum of 3 to 5 years of relevant professional experience in ICT support, systems administration, or networking.
- Previous working experience in a school or educational environment is a distinct advantage.
- Relevant professional certifications such as CCNA, CompTIA A+, Network+, or Microsoft/Google credentials are highly preferred.
- Demonstrable expertise in infrastructure management, cybersecurity basics, and excellent problem-solving skills.
- Competitive salary commensurate with experience.
- Opportunities for professional development within a world-class international school environment.
- A collaborative, supportive, and innovative workplace culture.