Deputy Test Centre Administrator (Lagos)

IDP Education Ltd | Lagos, Nigeria

Full-Time Posted 1 day ago 8 views

About the Role

IDP Education Ltd, the world's largest international student placement provider, is seeking a results-driven and commercially minded Deputy Test Centre Administrator to join our team. In this pivotal role based in Asaba, Delta State, you will independently manage day-to-day IELTS test centre operations while actively driving business development, sales, revenue growth, and market expansion. You will ensure the seamless delivery of secure, compliant, and customer-focused testing services while building strategic partnerships to strengthen our market presence.

Key Responsibilities
  • Manage end-to-end IELTS test administration, security, compliance, and rigorous quality assurance protocols.
  • Deliver an exceptional candidate experience and maintain high standards of customer service throughout the testing journey.
  • Drive IELTS registrations, execute sales strategies, generate quality leads, and achieve revenue growth targets.
  • Build and nurture strategic partnerships with educational institutions, study-abroad agencies, and corporate organisations.
  • Coordinate marketing initiatives, conduct comprehensive market research, and identify emerging business opportunities.
  • Monitor operational performance, manage sales pipelines, and report on business metrics regularly.
  • Resolve operational challenges independently while upholding IDP's core values of integrity, collaboration, and continuous improvement.

Qualifications
  • Bachelor's degree in Social Sciences, Management, Business Administration, or a related academic discipline.
  • Demonstrated professional experience encompassing administration, operations, sales, business development, or customer service.
  • Prior background in education or high-stakes examination administration is a distinct advantage.
  • Proven ability to convert sales enquiries into registrations and consistently meet commercial targets.
  • Strong stakeholder management skills with experience engaging educational institutions and corporate partners.
  • Excellent communication, presentation, negotiation, analytical, and organisational skills.
  • Proficiency in Microsoft Office suite, digital reporting tools, and relevant CRM systems.
  • High level of self-motivation, commercial awareness, and commitment to data confidentiality.

Benefits
  • Competitive salary package with performance-based incentives.
  • Opportunities for professional development and career advancement within a global organisation.
  • Dynamic and collaborative work environment committed to educational excellence.

Skills

Operations Management Business Development Sales Strategy Customer Service Compliance Stakeholder Engagement Market Research
Report this job listing