About the Role
AMO Farm Sieberer Hatchery Limited, a market leader in the Day Old Chicks industry dedicated to profitable poultry farming, is seeking a proactive and results-driven Debt Recovery Officer. Based in Magodo, Lagos, you will oversee the recovery of outstanding debts across our business operations, monitor overdue accounts, engage partners, and implement effective collection strategies to optimize cash flow.
Key Responsibilities- Monitor outstanding customer accounts across the Group's businesses and ensure timely follow-up on overdue payments.
- Develop and implement effective debt recovery strategies to improve collections and minimise bad debts.
- Contact customers and debtors through calls, emails, formal correspondence and physical visits to secure payment.
- Engage customers to understand payment delays, resolve outstanding issues and obtain firm payment commitments.
- Negotiate repayment plans and payment arrangements within approved company guidelines.
- Conduct regular reviews of aged receivables and prioritise high-value and long-outstanding debts.
- Reconcile customer accounts and investigate payment discrepancies in collaboration with Finance and Accounts teams.
- Work closely with Sales, Finance and other relevant departments across the Group to resolve collection challenges.
- Escalate difficult, disputed and potentially irrecoverable debts to Management for appropriate action.
- Maintain accurate records of recovery activities, customer correspondence, payment commitments and collections.
- Prepare periodic reports on debt recovery performance, outstanding balances, ageing analysis and collection progress.
- Identify recurring causes of payment defaults and recommend measures to strengthen credit control and reduce future exposure.
- Ensure all recovery activities are conducted professionally and in compliance with company policies and applicable regulations.
- Bachelor's Degree or HND in Accounting, Finance, Business Administration, Economics or a related discipline.
- 3 to 5 years of relevant experience in debt recovery, credit control, accounts receivable or collections.
- Proven track record in recovering outstanding debts and managing overdue customer accounts.
- Proficiency in Microsoft Excel and relevant accounting or financial management applications.
- Strong negotiation, communication, interpersonal and problem-solving skills.
- Willingness to travel for customer visits and debt recovery assignments when required.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth within a leading agricultural group.
- Collaborative and dynamic work environment in Magodo, Lagos.