About the Role
Vitafoam Nigeria Plc, the country's leading producer of flexible foam, furniture, and lifestyle products, is looking for a dynamic and results-driven Customer Sales Executive to join our expanding team. In this role, you will be instrumental in driving sales, cultivating lasting client relationships, and ensuring our customers receive exceptional service that reflects our esteemed brand heritage. If you are passionate about sales and eager to contribute to Nigeria's foremost manufacturing powerhouse, we want to hear from you.
Key Responsibilities- Identify and pursue new sales opportunities to expand our market reach across diverse sectors.
- Respond promptly to customer inquiries, offering expert advice on our extensive range of domestic and industrial products.
- Build and maintain strong, long-lasting relationships with both new and existing retail and corporate clients.
- Consistently meet and exceed assigned monthly, quarterly, and annual sales targets.
- Follow up actively with prospective clients, nurturing leads through the sales pipeline to successful conversion.
- Prepare accurate quotations, process customer orders seamlessly, and maintain comprehensive records in the CRM.
- Handle customer complaints with tact and professionalism, ensuring swift and satisfactory issue resolution.
- Monitor local market trends and competitor activities to provide actionable insights to the management team.
- Collaborate effectively with logistics, production, and marketing departments to guarantee superior customer satisfaction.
- Bachelor's degree in Business Administration, Marketing, or a related field from a recognized institution.
- Minimum of 4 years of proven professional experience in direct sales, B2B, or retail sales environments.
- Valid driver's license with active driving experience and a strong familiarity with Nigerian routes.
- Demonstrated ability to negotiate effectively and persuade prospective clients.
- Exceptional verbal and written communication skills with strong interpersonal aptitude.
- Highly target-driven, resilient, and capable of working independently as well as within a collaborative team.
- Competitive salary with attractive performance-based sales commissions.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for continuous professional development and career advancement.
- A dynamic, supportive, and growth-oriented corporate work culture.