About the Role
The Living Room Abuja is a premier destination offering luxury café services, premium social spaces, and a creative hub located at 19 Thaba Tseka Street, Wuse 2, Abuja. Operating 24 hours daily, we serve as an exclusive third place for executives, entrepreneurs, and creative professionals seeking a sophisticated environment. We are recruiting a Customer Representative to join our dynamic team and uphold our commitment to exceptional service delivery.
Key Responsibilities- Provide outstanding customer service to patrons across all service touchpoints
- Manage customer inquiries, concerns, and complaints with professionalism and courtesy
- Maintain a welcoming atmosphere and ensure patron satisfaction at all times
- Represent The Living Room brand with integrity and excellence
- Assist clients with membership, facility information, and service recommendations
- Support operational activities during 24-hour service schedule
- Build lasting relationships with regular clients and corporate members
- Relevant qualification in hospitality, customer service, or related field
- Demonstrated commitment to customer-centric service delivery
- Strong communication and interpersonal skills
- Professional demeanor and polished presentation
- Ability to work flexible hours including night shifts
- Current resident of Abuja, Nigeria
- Problem-solving ability and attention to detail
- Work in a prestigious, modern facility
- Opportunity to serve a distinguished clientele
- Professional development in a luxury service environment
- Competitive compensation package