Customer Care Representative

Tamalux Homes and Properties Limited | Abuja, Nigeria

Full-Time Posted 1 week ago 5 views

About the Role

Tamalux Homes and Properties Limited, a fast-growing real estate development and marketing firm headquartered in Wuse Zone 3, Abuja, is seeking a driven Customer Care Representative. In this role, you will play a vital part in connecting clients with premium residential and commercial land plots, helping them build wealth through real estate excellence.

Key Responsibilities
  • Manage incoming customer inquiries via phone, email, and in-person consultations with utmost professionalism.
  • Provide detailed information regarding available property listings, pricing, and verified government titles.
  • Proactively generate leads and leverage your professional network within Abuja to close property sales.
  • Guide clients through site inspections, property viewing schedules, and the initial purchase process.
  • Maintain accurate records of customer interactions, inquiries, and sales pipelines in the company database.
  • Collaborate with the marketing and sales teams to develop effective outreach strategies.

Qualifications
  • Minimum of an SSCE, WAEC, OND, or B.Sc degree in any discipline.
  • Proven work experience in sales, customer service, or real estate marketing is an added advantage.
  • Exceptional verbal and written communication skills with strong persuasive abilities.
  • Strong interpersonal skills and the ability to build rapport with diverse clients.
  • Ability to work independently as a self-starter as well as collaboratively within a team.
  • High standards of honesty, discipline, and reliability.

Benefits
  • Attractive commission structure on every successful property sale.
  • Flexible work schedule to support a healthy work-life balance.
  • Comprehensive marketing support and professional mentorship.
  • Exciting opportunities for rapid career growth within the real estate sector.

Skills

Customer Service Real Estate Sales Communication Negotiation Lead Generation
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