About the Role
Samovic Homes and Properties Limited is a leading real estate marketplace dedicated to making property investments simple, secure, and profitable. We are currently seeking a dynamic and versatile Customer Care Representative to join our vibrant team in Nigeria. In this role, you will serve as the friendly face and voice of our brand, ensuring every client enjoys an exceptional experience while also supporting our digital marketing and content creation efforts to promote our smart home designs and real estate investments.
Key Responsibilities- Master comprehensive knowledge of all company real estate products, properties, and investment packages.
- Handle incoming telephone calls, emails, and customer messages with utmost politeness, professionalism, and promptness.
- Design daily promotional flyers and visual content for various company products and corporate activities using graphic design tools.
- Manage and create engaging social media content across all official company platforms to boost online presence.
- Utilize artificial intelligence tools to optimize business promotion and customer interaction strategies.
- Produce creative real estate-focused videos and ensure consistent daily posting of updates and flyers.
- Maintain a well-groomed, professional appearance and uphold the company's customer-first values at all times.
- Possession of an OND in any relevant discipline.
- Minimum of 2 to 3 years of proven work experience in customer service, sales support, or digital content management.
- Excellent verbal and written communication skills with high fluency in English.
- Basic graphic design skills and familiarity with AI marketing tools.
- Active social media user with a creative mindset for real estate promotion.
- Competitive salary package with performance-based incentives.
- Opportunities for professional growth within a leading real estate firm.
- A collaborative, innovative, and supportive work environment.