About the Role
Wema Bank Plc is looking for a dynamic and results-driven Commercial Relationship Management Officer to join our growing team in the South West region. In this role, you will be instrumental in driving business growth, identifying commercial and retail banking opportunities, and building lasting client relationships that align with our strategic objectives across Nigeria.
Key Responsibilities- Execute branch commercial sales strategies and meet targets through effective cross-selling and local market penetration.
- Drive customer acquisition and portfolio growth by opening various account types for SMEs and individuals.
- Analyze financial statements, cash flow forecasts, and credit applications to ensure sound lending decisions.
- Ensure strict adherence to KYC, AML, and credit risk policies while minimizing operational losses.
- Resolve customer complaints promptly and maintain high standards of service delivery and client loyalty.
- Collaborate with internal teams and provide market feedback for product development.
- Minimum of a First Degree in any discipline; additional qualifications will be an added advantage.
- 3 to 8 years of cognate experience in sales, marketing, and relationship management within the banking sector.
- Professional certification such as CIBN is highly desirable.
- Strong analytical, problem-solving, and financial assessment skills.
- Excellent communication, interpersonal, and leadership abilities.
- Digitally savvy with a proactive approach to modern banking trends.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Continuous professional development and career growth opportunities.
- Dynamic and inclusive work environment with a leading Nigerian financial institution.