About the Role
Wema Bank Plc is looking for a dynamic and results-driven Commercial Relationship Management Officer to join our vibrant team in Abuja. In this role, you will play a crucial part in expanding our commercial and retail customer base, driving sales strategies, and delivering exceptional financial services.
Key Responsibilities- Execute branch commercial sales strategies and meet target acquisition goals through effective cross-selling.
- Identify and evaluate lending risks, conduct collateral risk analyses, and ensure strict KYC compliance.
- Analyze customer financial statements, cash flow forecasts, and loan documents to support branch profitability.
- Maintain high standards of customer service, resolving complaints promptly and offering tailored financial solutions.
- Collaborate with internal teams to foster a positive sales environment and contribute to market research.
- Minimum of a First Degree in any discipline; additional qualifications are an added advantage.
- 3 to 8 years of cognate experience in sales, marketing, and relationship management within the banking sector.
- Professional certification with the Chartered Institute of Bankers of Nigeria (CIBN).
- Strong digital literacy, interpersonal skills, and advanced communication abilities.
- Demonstrated strategic thinking, problem-solving skills, and leadership capabilities.
- Competitive salary and performance-based incentives.
- Comprehensive medical and health insurance coverage.
- Continuous professional development and career growth opportunities.
- A collaborative, innovative, and inclusive work environment.