About the Role
Aleph is a leading digital media partner connecting global digital platforms with advertisers across emerging markets. We are seeking a dynamic and results-driven Client Solutions Manager to join our team in Nigeria. In this role, you will act as a trusted advisor to top-tier clients, helping them maximize their digital advertising investments and achieve exceptional business results through strategic guidance and flawless campaign execution.
Key Responsibilities- Develop and nurture long-term strategic partnerships with key clients, acting as a trusted consultant embedded in their business goals.
- Deliver comprehensive, data-driven insights by leading client education, conducting quarterly business reviews (QBRs), and presenting actionable performance analysis.
- Orchestrate the complete campaign lifecycle from strategic planning and onboarding to execution, reporting, and proactive troubleshooting.
- Identify and drive revenue growth by analyzing market trends and campaign performance to uncover upselling, cross-selling, and renewal opportunities.
- Serve as the voice of the client by collaborating cross-functionally with internal Sales, Analytics, and Creative teams to align product offerings with client feedback.
- Minimum of 2 years of proven experience in account management, performance marketing, or client-facing roles within the digital advertising industry.
- Hands-on expertise in managing and setting up awareness and performance-driven campaigns on major platforms such as Meta, Google, or TikTok.
- Demonstrated experience presenting to, influencing, and negotiating with senior-level stakeholders and decision-makers.
- Familiarity with Mobile Measurement Partners (MMPs), CRM platforms, and advanced e-commerce analytics tools.
- Strong entrepreneurial spirit, problem-solving abilities, and a track record of exceeding revenue and client retention targets in fast-paced environments.
- Competitive salary package with performance-based incentives and growth opportunities.
- Dynamic, fast-paced work environment with continuous professional development and training.
- Opportunity to work directly with global digital media giants and shape the future of digital advertising in Nigeria.