About the Role
Whassan Nigeria Limited (WENL), in partnership with Adasa Catering Services Ltd, has been a trusted leader in providing premium catering and facilities management services since 1982. We are currently looking for a dedicated and experienced Client Relation Officer to join our dynamic team and help maintain our exceptional standards of client satisfaction and operational excellence across our service sectors.
Key Responsibilities- Act as the primary point of contact for clients, addressing inquiries, managing expectations, and building long-lasting professional relationships.
- Liaise between clients and internal operational teams to ensure seamless delivery of catering and facilities management services.
- Collaborate with culinary teams on menu planning and recipe interpretation to meet specific client preferences and nutritional standards.
- Monitor service delivery to ensure strict compliance with health, safety, and catering hygiene standards.
- Handle client feedback and resolve any operational issues promptly and professionally.
- Coordinate multi-tasked schedules and meet strict project deadlines while maintaining high organizational standards.
- Bachelor's degree or relevant professional qualifications in Hospitality Management, Business Administration, or a related field.
- 5 to 10 years of proven industrial catering or client relations experience, preferably within the service or oil and gas support sectors.
- Professional catering certification will be an added advantage.
- Strong understanding of menu planning, recipe interpretation, and catering hygiene standards.
- Exceptional verbal and written communication skills in English.
- Strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
- Very attractive and competitive salary package.
- Opportunities for professional growth and career advancement within an established industry leader.
- Dynamic and supportive work environment.