About the Role
St Dominic Catholic Hospital, a 64-bed faith-based facility committed to Catholic and medical ethics alongside evidence-based medicine, is looking for a trustworthy, customer-oriented, and detail-driven Cashier to join its Finance Department. This role is ideal for a candidate with strong numerical skills, integrity, and excellent customer service abilities who thrives in a fast-paced healthcare environment.
The successful candidate will be responsible for receiving payments from patients and customers, issuing receipts, maintaining accurate financial records, and ensuring full compliance with the hospital's financial policies and internal control procedures.
Key Responsibilities- Receive payments from patients, clients, and other customers through cash, POS, bank transfers, or other approved payment channels.
- Issue official receipts for all payments received and ensure accurate documentation.
- Verify patient bills and payment details before processing transactions.
- Balance cash collections and reconcile daily transactions at the close of business.
- Prepare daily cash reports and submit them to the Finance Department.
- Maintain accurate records of all financial transactions and supporting documents.
- Ensure proper custody of cash and other financial instruments entrusted to you.
- Respond professionally to patients' billing and payment enquiries.
- Collaborate with the Accounts Department to resolve billing discrepancies.
- Maintain confidentiality of patients' financial information and hospital records.
- Ensure strict compliance with the hospital's financial policies and internal control procedures.
- Report any discrepancies, shortages, or suspicious transactions immediately to the Finance Manager.
- Assist with other finance and administrative duties as assigned by Management.
- Minimum of an OND / HND / B.Sc. in Accounting, Finance, Business Administration, Economics, or a related field.
- Professional certification in Accounting or Finance is an added advantage.
- Minimum of 2 years relevant experience as a cashier, finance assistant, or customer service officer.
- Experience in a hospital, healthcare facility, or other service-oriented organization is an added advantage.
- Strong numerical and analytical skills, with high levels of honesty, integrity, and accountability.
- Excellent customer service, interpersonal, and conflict-resolution skills.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel.
- Familiarity with accounting software, billing systems, or Hospital Management Information Systems (HMIS) is an added advantage.
- Good organizational and time-management skills, with the ability to work under pressure while maintaining accuracy.
- Willingness to work weekends, shifts, and public holidays where required.
- Professional appearance, conduct, and strong commitment to ethical practice and confidentiality.
- Attractive and competitive salary package.
- Opportunities for professional development and career advancement.
- Conducive and supportive working environment.
- The chance to serve within a faith-based, ethically driven healthcare institution.