Business Relationship Manager (Ogun)

About the Role

Moniepoint Inc. is a leading financial technology company dedicated to digitizing Africa's real economy by providing comprehensive payment, banking, credit, and business management solutions. We are currently looking for a driven Business Relationship Manager to expand our merchant footprint, foster high-value customer relationships, and introduce tailored financial solutions to businesses across Ogun State. In this pivotal field-based role, you will play an instrumental part in driving local economic growth and empowering entrepreneurs with the tools they need to succeed.

• Identify, visit, and onboard prospective merchants through strategic field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint's suite of products, recommending solutions that match their operational and growth goals.
• Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
• Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.

• Minimum of 2-3 years of proven experience in business development, sales, or relationship management, preferably within the fintech or banking sector.
• Strong familiarity with the commercial landscape and trade communities within Ogun State.
• Demonstrated ability to meet and exceed ambitious sales and performance targets in a fast-paced environment.
• Exceptional interpersonal, negotiation, and communication skills with a customer-first mindset.
• Sound understanding of KYC compliance, risk management, and operational standard operating procedures.
• Possession of a relevant Bachelor's degree from a recognized tertiary institution.

• Competitive salary with attractive performance-based annual bonuses and comprehensive pension schemes.
• Robust health insurance coverage for you and your dependents.
• A collaborative, human-first company culture that prioritizes team well-being, continuous learning, and professional development.

Skills