Business Relationship Manager (Ekiti)

About the Role

Moniepoint Inc. is a leading financial technology company digitizing Africa's real economy by empowering businesses with innovative payment, banking, credit, and management tools. We are currently looking for a results-driven Business Relationship Manager to join our field team in Ekiti. In this role, you will play a pivotal part in expanding our merchant footprint, building high-value customer relationships, and introducing tailored financial solutions that accelerate local business growth across your assigned region.

• Identify, visit, and onboard prospective merchants through active field engagement, strategic referrals, and local trade community outreach.
• Educate business owners on Moniepoint's comprehensive suite of products, recommending optimal solutions for their operational needs.
• Achieve and consistently exceed monthly targets for active merchant onboarding, POS terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to regulatory guidelines and operational SOPs.
• Build and nurture long-term relationships with merchants to maximize account activity, transaction volume, and overall retention.
• Serve as the primary point of contact for customer queries, providing prompt resolutions and escalating complex issues appropriately.

• Proven experience in business development, sales, or relationship management, preferably within the fintech or banking sector.
• Strong understanding of the Ekiti commercial landscape and local business environment.
• Exceptional interpersonal, negotiation, and communication skills with a customer-first mindset.
• Demonstrated ability to meet and exceed ambitious targets in a fast-paced environment.
• Possession of a relevant bachelor's degree or equivalent practical experience in a commercial discipline.

• Competitive salary with attractive performance-based annual bonuses and pension schemes.
• Comprehensive health insurance coverage for you and your dependents.
• A people-first work culture that values your well-being, opinions, and professional growth.
• Continuous learning opportunities through knowledge sharing, training sessions, and internal development programs.

Skills